Issues with triggering verifications Emails

Incident Report for Nuance Dragon Medical Cloud Status (Germany)

Resolved

This incident has been resolved.

Posted Nov 21, 2025 - 10:06 UTC

Update

We are continuing to monitor for any further issues.

Posted Nov 20, 2025 - 10:38 UTC

Monitoring

We have identified the issue and implemented a fix to mitigate it. For now, email verification is not required.

Posted Nov 20, 2025 - 10:36 UTC

Investigating

We are currently experiencing issues with sending verification emails for new users in NMC. Our team is actively investigating the matter.

Posted Nov 20, 2025 - 09:31 UTC

This incident affected: Nuance Management Center.

This page provides status information on support incidents as they are understood by the Nuance support team in near real-time. Information on this page, including description of root cause and recommended remediation steps, is based on knowledge Nuance has at the time the information is posted, and may be modified or updated at any time. Information posted, including root cause reason for an incident, is considered rapid-response-only.

Dragon Medical Cloud Uptime Report (Germany)

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