DMO Performance Issues

Incident Report for Nuance Dragon Medical Cloud Status (Germany)

Resolved

This incident has been resolved.

Posted Apr 18, 2025 - 10:09 UTC

Investigating

We are currently experiencing decreased speech recognition performance and delays. We are investigation the issue.

Posted Apr 18, 2025 - 08:35 UTC

This incident affected: Dragon Medical SpeechKit (Dragon Medical SpeechKit - Speech Recognition, Dragon Medical SpeechKit - Customizations), Dragon Medical One (Dragon Medical One - Login, Dragon Medical One - Speech Recognition, Dragon Medical One - Customization), and PowerMic Mobile, Nuance Management Center.

This page provides status information on support incidents as they are understood by the Nuance support team in near real-time. Information on this page, including description of root cause and recommended remediation steps, is based on knowledge Nuance has at the time the information is posted, and may be modified or updated at any time. Information posted, including root cause reason for an incident, is considered rapid-response-only.

Dragon Medical Cloud Uptime Report (Germany)

Nuance Healthcare Support